Business or residential leads conversion is not a one step process where the telemarketer picks up the phone, dials the number, pitches in the product/service and closes the sales. The telemarketer needs to follow-up with the prospect after making the initial call and plan a strategy to turn the lead into a customer. The blog discusses four things to do after making the sales call.
Planning is the first thing you need to do, once you start making follow-up sales calls. If you have a plan of action, it helps you to reach out to the right target audience who might be interested in your product or service. Ensure that you have a record of when to give a follow-up call to the lead. Keep a note of any future appointments and prepare yourself well to provide answers to any of the questions of the prospect.